HOW TO SUCCEED IN TOURISM INDUSTRY

 Ways on succeed in tourism industry

Wall organization

The tourism industry can be hotel, tour operator, and other organization that deals with tourism services has to look on system of providing services, workers or staffs, services provided and customers, the whole system of providing service to customer because the costumer are very importance to the organization, without a good system of processing customer can often led impact of reducing customers, revenue unprofessional services so by having plan it led the growth of the organization.

Look for Plan and Opportunity

The tour operations has to look for opportunities and plans there are a lot of opportunities through online, and to prepare for package and advertise more through media and use their competitors weaknesses as there opportunities for more sales and increase of customers.

 Great Net-worker

Operators who are well networked seem to do better than those who ‘go it alone’. There’s much to be learned from others – operators who experience problems can often find the answer in talking to other tourism operators. Also those people that have strong connections to their local RTO are generally more successful.

Ability to grasp new technology

Many tourism operator fail to cop with new technology, but by cop with new technology you archive keep in update new technology will improve better technology, more sales, more exposure for little time, lower cost leading better benefit

  

Commitment to Customer Service 

It starts with the tone of marketing material and online listings, continues with making inquiring/booking/paying as easy as possible, really hits its straps when the guest arrives and carries on all the way through to post-stay communications and following up on suggestions/problems.  Too often a tourism operator will focus on the stay itself and undo all their good work in that area by neglecting everything else.  Be attentive, responsive, even proactive to customer needs.

Open-Minded

This means easy to reserve the succeed tourism operator are open minded changing ways of customer source of information  flexible online doing a business and gate new opportunity for sale and look for interest of costumers

Good communicator 

Tour operators staffs must have communication skill in explanation on thinks in meaningful and avoiding ambiguous that will led the misunderstand between the customer and worker, it also important for the employee to provide kind of experience to your customer that your desire.

Willingness and Creativity.

Tour operators must be willing to try something new, do not afraid of change, you have to show some changes, open your eyes wad for opportunities, be reserved to try new staffs and seeing if it works, Creativity do something different that will led different outcomes, by creating new thing it led innovation and new ideas to lead them in positive directions.

Have Core Values But Seek Improvement

Stay true to core values but seek constant feedback from your customers (invaluable for refining your tourism product offer and service experiences).

Knowledgeable

This kind of goes without saying, but we’ll say it anyway – be knowledgeable about your tourism product, show this is your area of expertise and you’re a professional.  Sharing your knowledge of not just what you offer but also about your local area and region provides added value to your customers.

 Never Give Up

Never give up when it gets difficult, seek knowledge or ask someone else you respect in tourism for business advice and listen.